How can I buy a
ticket through Iran Aseman Airlines website?
Enter your ID and password that
registered on our website, and then choose your route, date and flight time.
What I need for
registering on this website?
In our website, select sign
up bottom and insert ID, password and an email address.
How long after registering,
my ID will be active?
As soon as you sign up, you can
book on our website.
Can I define a new
ID for myself on your website?
In this system, we assign one id
to one email. If you want to define a new ID you should create new email address.
What can I do, if
I forget my ID and password?
Please send us your request through
the email address that assign in our website. We will send your ID and new password
as soon as possible.
How do I confidence
that my booking done successfully?
If your booking, done successfully
you can see it at manage my booking segment.
I cannot pass payment
phase successfully. What is the problem?
It is the bank's gateway problems.try
another credit card or another gateway.
I have not a successful
booking, but the booking amount defalcate of my credit card! What is the problem?
If the process, last more than 10
minute, it will be failed. All the amounts will be deposit on your credit card.
How can I cancel
my booking select the row you want to cancel, select show tickets
and then select cancel the selected.
It is not possible
for international flights to be canceled through system. Please read rule and
Does the booking
amount refund to my credit card as soon as canceled?
For domestic flights, if you buy
with Saman card after 24 hours and for others after 1week, the amount deposit on
your credit card.
Does it possible
to cancel one rout of a round trip booking?
No it is not possible.